BoBoiBoy Galactic Heroes - Contact Us
FAQ

Basic

Q :  Do I need to buy this game to play?

A :  No, because BoBoiBoy Galactic Heroes is a game free to play

 

Q:  How to get BoBoiBoy Galactic Heroes games ?

A: You can get in on the Play Store for Android users and App Store for iOS users

 

In Game

Q : After download, there is any report if memory is not enough?

A:  Need to do the following steps:

  1. Check your RAM and internal memory
  2. Cleaning of memory
  3. Uninstall the game, and reinstall BoBoiBoy Galactic Heroes game

 

Q: To play BoBoiBoy Galactic Heroes, what requirements are needed?

A : For Android: Android 4.0, 1GB of RAM, 1GHz or higher. For iOS: 1GB RAM or more.

 

Q: Why we get lag when playing BoBoiBoy Galactic Heroes?

A: The main reason is your RAM too low, and please check your connection internet

 

How to

Q: How to Join Pre Register?

A: To Join Pre Register Event, you can following this steps:

  1. Fill in your email.
  2. Click "Register".
  3. Click "Like" facebook.
  4. Click "Next".
  5. Click "Share" facebook.
  6. Click "Next".
  7. And you will get gift coupons codes emailed to you.

* Reward will be sent in the form of a code that you can use at the time BoBoiBoy Galactic Heroes line games in Google Play *

 

Q: How to top up ?

A: To top up you can follow this steps:

  1. Click Topup
  2. Select Your Game to Topup
  3. Select your country to get list payment
  4. g_Provider Payment (Pulsa), select your operator
  5. Click Confirm
  6. Please type Z01 COCOA100 13469 on your SMS editor and send it to 95525
  7. Click Close